IT Service Desk: Manages tickets and service requests, email integration of self-service portal. One web console hosts a highly customizable, single-sign-on environment fit for any and all departments. Simplify and automate day-to-day, time-consuming tasks or get an update on that global project you are running, Lansweeper offers you the tools.Ĭentralize all communication and integrate IT asset management with the Lansweeper Help Desk. Get the info, find the issues and pro-actively fix them. Use the inventory to automatically deploy software and run command lines on the assets using the integrated deployment feature. A wealth of information on hardware as well as software is scanned and available for reporting. Get a complete inventory of all workstations, servers, routers, switches, monitors, printers, VoIP phones and many other devices. Target IP ranges, set up AD integrated scanning, specify crucial servers to be scanned on an interval, etc. Their clients can also go live operationally without any professional service support in days, not weeks or months. SolarWinds Service Desk automatically pulls warranty information for all of the major hardware providers. This service empowers organizations with an innovative ITSM platform that automates and simplifies their daily IT tasks. SolarWinds Service Desk offers real cloud-based IT service desk and asset management software that helps companies govern their IT environment.
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